Terms and Conditions

These Terms of Use govern your use of our website located at www.babystepsparenting.com.au and form a binding agreement between you, the user of the website and us, www.babystepsparenting.com.au.

By using the BabyStepsParentingSupport website you are deemed to have agreed to these terms and conditions of use. These terms apply to all visitors and users who access and use this website. We reserve the right to change or modify these terms and conditions at any given time and without notice to you. By continuing to use the BabyStepsParentingSupport website after any revisions have been made effective, you agree to be bound by the revised terms, whether or not you have reviewed them. Accordingly, BabyStepsParentingSupport advises you to check this page regularly.

DISCLAIMER

The information on this site is for general purposes only and does not replace individual care by a qualified health professional. All health decisions come with risk and your individual circumstances must be taken into account. You should get qualified health professional advice before making a diagnosis and implementing advice published on www.cocoonandcradle.com. All information, articles and media published on this website are the property of BabyStepsParentingSupport.

LIABILITY

BabyStepsParentingSupport will make every attempt to publish true and accurate information, however we cannot guarantee that there will never be any errors or mistakes in published material. BabyStepsParentingSupport does not accept any responsibility for the accuracy or completeness of any material contained in this site. Additionally, BabyStepsParentingSupport disclaims all liability to any person relying wholly or partially upon any information presented in this site in respect of anything, and the consequences of anything, done or omitted to be done.

Our website contains links to businesses that are not owned or controlled by BabyStepsParentingSupport and are considered an “external website”. BabyStepsParentingSupport assumes no responsibility for the content, privacy policies, or practices of the business websites or services. You acknowledge and agree that BabyStepsParentingSupport shall not be responsible for any damage or loss caused or alleged to be caused by or in connection with the use or reliance on any such content, goods or services available on or through any such business. We strongly advise you to read the terms and conditions and privacy policies of any businesses that you visit.

Any legal issues arising in relation to the use of this website will be dealt with under the laws of Queensland, Australia. Illegal activity under those laws will be a violation of these terms, but as the website is accessible worldwide you should be aware that you could be prosecuted under the law of those jurisdictions.

PRIVACY

BabyStepsParentingSupport has a privacy policy that explains how we will treat your personal information in compliance with the Privacy Policy Act 1988 and any additional privacy laws relevant to your state. You supply “personal information” to us when you fill in an online registration form, complete patient data or email us. We will never give your personal information to any individual or company for commercial purposes.

COPYRIGHT AND ACKNOWLEDGEMENTS

BabyStepsParentingSupport reserves all intellectual property rights, including all content within the www.babystepsparenting.com.au website. You may print single copies of any pages of this website for your own personal and non-commercial use but must not otherwise reproduce any material on this website in any form without the express written consent of BabyStepsParentingSupport.

MISCONDUCT

If you act in any way which contradicts these terms and conditions, BabyStepsParentingSupport has the right to seek appropriate legal action.

PRICING

Full payment is required on booking of consultation. BabyStepsParentingSupport reserves the right to change any price at which we offer our services, and to correct errors in the pricing on the website or in quote to you. We have no liability for any changes or errors and are not bound to fulfil services at old or erroneous prices.

CANCELLATIONS

All appointments cancelled with more than 48 hours notice will not be charged. If cancelling an appointment within 48 hours, but not less than 24 hours, and do not wish to reschedule your appointment, 50% of your appointment will be charged. If less than 24 hours notice is given, the full appointment fee will be charged.

SERVICES

BabyStepsParentingSupport operates Monday to Friday 08:00- 16:00 hours. Consultations that include ongoing text and email support are welcome to text the contact number provided for support at any hour, however, replies will only be sent during operating hours or at BabyStepsParentingSupport’s discretion. Replies will be sent within 24 hours and fair play policy applies. This service is not an on-call service and urgent medical advice should be sought if necessary.

RETURN POLICY

Services and gift certificates are non-refundable.